How it works

FAQ's pg Header light

HOW IT WORKS - PREORDERING

1. CREATION OF A ROUND

We create a set of brand new, one-of-a-kind, fabric designs (a round).  Using artists from around the world and our own in-house designers we create and curate special, unique designs made especially for Criss X Custom Textiles.

2. SAMPLES (THE STRIKE OFFS)

We send the round off to have samples printed (strike offs) on an array of quality fabrics [see our fabric line here] to make sure the designs translate to the fabrics well and the colours are true to the original artworks.  Any adjustments can be made at this stage to assure a top quality product.  Often sample garments will be made from these strike offs to show their versatility.

3. THE FABRIC IS READY TO SHOW

We are now confident to put our fabric up for order! The designs and photos of the round can be seen on our Facebook page and www.crissxcustoms.com.  You can see our past lines and designs in our Facebook page photo albums.

4. ORDERING (THE PREORDER)

On our website, you can preorder your favourite designs while the ‘preorder’ is open.  Just click on an ‘Order Fabric’ button to go to the order form.  On our facebook group and page, click the link in the description or pinned post to go to the order form.  We only send the all the orders to print after the preorder closes.

5a. PAYMENT

At the end of the month, the order will close.  An invoice will be sent to you and there is 48 hours to pay the invoice.   

5b LAYAWAY  

We do offer a 50% layaway option, which requires a 50% payment within 48 hours and the remaining 50% due four weeks later.  There is a $5 charge for layaway which will be charged on the first payment.

6.  PRINT AND DELIVER.

Your order is now off to be printed!  We add up all the orders and send them to the printer.  Once the fabric goes through the manufacturing process, it must be shipped back to Canada, measured, cut and packaged and then sent to your door!  This whole process takes 6 to 12 weeks.

Please ensure you have a full understanding of the pre-order process and connect with us if you need any assistance or clarification.

HOW IT WORKS - PRINT ON DEMAND

Print on demand fabrics have a 10m minimum.  Please contact us to place an order.  Print on Demand takes 6 - 12 weeks for the fabric to be manufactured, shipped to us and then shipped to you.